What is direct-to-patient service?
Direct-to-patient (DTP) logistics is a healthcare delivery model where medical products and services are delivered directly to patients' homes, bypassing traditional distribution channels like pharmacies or hospitals. The key components include:
Prescription Management: Receiving and processing prescriptions from healthcare providers, ensuring all details are accurate and compliant with regulations.
Product Fulfillment: Preparing and packaging medications or medical supplies for delivery, ensuring they are handled with care and meet quality standards.
Delivery: Transporting the products directly to the patient's home, ensuring timely and secure delivery.
Patient Support: Providing patients with necessary information and support regarding their medications or medical supplies, including usage instructions and answering any questions.
Compliance and Monitoring: Ensuring that patients follow their treatment plans and monitoring their progress, often through follow-up calls or digital tools.
6. Customer Service: Handling any issues or inquiries related to orders, deliveries, or product usage, ensuring a positive patient experience.
By using a direct-to-patient model, healthcare providers can improve patient access to necessary treatments, enhance adherence to medication regimens, and offer a more personalized and convenient healthcare experience. This approach helps to ensure that patients receive the care they need efficiently, ultimately improving health outcomes.
Why Choose FREJA for Home Care Logistics?
- Proven experience in pharma and healthcare logistics
- Trusted partnerships with hospitals and authorities
- Full compliance with national healthcare standards
- Compassionate, patient-centered delivery teams
- End-to-end visibility and secure handling
Looking for reliable direct-to-patient logistics?
Contact FREJA to learn how our home care delivery services can support your patients and simplify your distribution process.
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