Dear customer / business partner

Time does not stand still. We are approaching the end of the year and a new year will soon begin with all the opportunities, it can offer.

In 2016, FREJA has invested in additional skills for our organisation, primarily in order for you to get an optimum service and assistance in your daily work and to ensure the best quality in our solutions for you.

FREJA Denmark has signed the first warehouse agreements with Pharma customers for our Copenhagen Pharma facilities and we see an increased interest in this new product. Our Global Project Division has experienced growth and the interest for our Project solutions is continuously increasing. Furthermore, we have extended our Road Division.

In the following you can read, how FREJA to an even greater extend can be of assistance and help you increase the value creation in the entire Supply Chain. Our new customer Scandi-Roc explain, why FREJA was chosen as sole supplier and partner and elaborate on their expectations to our partnership.

All of us in FREJA want to thank you for your trust in us in 2016, which makes us both proud and humble. We will work dedicated to improve our quality and services so that we can continue to create value for you and your customers in the future.

Enjoy the reading.

Best wishes

Ulrik Rasmussen
Managing Director
Direct: +45 9670 5330
Mobile: +45 5234 5330

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Scandi-Roc chooses FREJA as sole supplier

As of 1 January 2017, Scandi-Roc in Esbjerg will use FREJA Transport & Logistics as sole supplier for their total transportation activities.

This is a natural step forward in a long-lasting cooperation on the international road transport. The new agreement means that FREJA will handle Scandi-Roc’s national transports with day-to-day deliveries all over Denmark and import of container commodities from the rest of the world.

Scandi-Roc is a well-reputed Danish company, which has achieved a strong profile by focusing on niche products in concrete and natural stone, especially for the European swimming pool market. In recent years, Scandi-Roc has experienced a dynamic growth with focus on developing the product range and increasing export activities, today counting 20 European countries.

Good service and One-Stop Shopping behind the decision

For years, FREJA has managed the export for Scandi-Roc, primarily consisting of part load pallets to the European market. With the new task of import and export activities to 20 European countries, FREJA needs to have a strong partner network. This has been a main reason to the success of the cooperation in the past years.

Behind the decision to choose FREJA for the national transport activities and the import of commodities lies a wish to optimise the internal processes in Scandi-Roc and to do One-Stop Shopping, enabling Scandi-Roc to focus primarily on developing the core business.

”We have been searching for a supplier to cover our total transportation needs since we use our transport system as an active sales parameter towards the market. Our strategy, which is based on Direct End-User Delivery to the entire European market, has made it difficult to find a sole supplier, who was able to deliver a complete and satisfying product”, says Thomas Jacobsen, owner of Scandi-Roc.

”After FREJA established an office in China in the spring of 2016, it made good sense to start the negotiations for an agreement to cover our entire transportation needs. We see FREJA as a dynamic company with excellent service, IT systems and customised solutions”, Thomas Jacobsen concludes.

In FREJA, we are proud of and humble towards the trust from Scandi-Roc and we are looking forward to the extended future cooperation.

If you have any questions to the above, please contact:

Kenneth Christensen
Senior Account Manager
Direct: +45 9670 5031
Mobile: +45 5234 5031

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FREJA Consulting – enhancing your business

FREJA invests in customers’ supply chain challenges and contributes to optimisation by balancing the operational resources and market demands

FREJA Consulting adds value to the process related challenges, which our customers experience in their daily operations. The consultants are able to identify the potential for improvements in the supply chain, focusing on cost efficiency and profitability. The potential is identified through setup and constellation of facilities, make-or-buy decisions, processing technologies and organisational adjustments.

FREJA Consulting has been involved in specific cases regarding warehouse placement, distribution centre placement, mathematical calculations of logistical models, calculations of logistical flow of goods and consolidation across time, destinations and volume.

The organisational development is analysed compared to outsourcing of the freight forwarding and customer service roles, e.g. logistical roles, which are related to warehouse, administration, coordination and information flows.

FREJA Consulting offers optimisation consisting of synergy effects, where the customer will experience increased value creation and a higher utilisation of resources.

The Consulting service provides a strong network with the consultancy business, research centres in Denmark and abroad, digital strategies and 4PL facilitation with focus on overview, coordination and a collected entrance to the customers supply chain.

Closer collaboration paves the way for development

With this new investment, FREJA aims to further-develop and extend the collaboration with our existing customers. At the same time, the service is part of the package when we commence discussion with new customers. It is highly important to us that FREJA Consulting contributes with growth and profitability to the customer’s business in order to increase value in their partnership with FREJA.

We hope that our present and future customers will welcome this new initiative and let us challenge your existing Supply Chain solutions.

If you have any questions to the above, please contact:

Kenneth Sandgaard
Head of Digital & Innovation
Direct: +45 96 70 53 60
Mobile: +45 52 34 53 60

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Strong clearance skills simplify and streamline the costumer’s working day

The rapid development in our customer’s demands for clearance solutions has initiated new investments in FREJA’s customs clearance departments in Denmark and Norway.

On this basis, FREJA can offer our customers flexible and efficient solutions based on strong skills within clearance. An area, which can be both complex and difficult for our customers to handle in their daily work.

Recently, a FREJA customer experienced that one of their vehicles stranded at the border to Norway. Within half an hour, FREJA had contacted the clearance authorities at the border and issued the necessary documents to allow temporary import. The customer avoided paying customs and taxes and arrived at the destination on  time, without any extra costs.

”To let FREJA manage the clearance makes us more efficient. All requests are handled professionally and the people in FREJA are committed and helpful”, states Hanne Brix Johansen, Administration Manager at Stenger & Ibsen Construction.

In FREJA Denmark the customs clearance department handles all round clearance assignments. In FREJA Norway, our customs clearance personnel is also specialised in clearance of food and pharmaceuticals. Thus, FREJA offers a wide range of clearance competences.

Our flexible clearance personnel with approx. 20 dedicated experts are at our customer’s disposal every day. They offer guidance in regards to the new clearance regulations and optimisation of the customer’s processes as well as finding solutions to minimise costs related to the clearance assignments.

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Digital transition in the logistics business – and in FREJA

Since the transport and logistics business is undergoing rapid changes driven by the increased technological opportunities and  customer demands in a highly competitive market, SmartLog invites you to ”Logistikkens Dag 2016”, a one-day conference with focus on the development in the business.

SmartLog is the leading network in Denmark within smart and intelligent logistics solutions - a forum for knowledge sharing and knowledge exchange among companies and institutions in Northern Jutland.

FREJA Transport & Logistics is already investing in the development by establishing research projects, which enable data-driven decisions based on knowledge. On this basis, Kenneth Sandgaard, Business Development Manager at FREJA, has been invited to give a presentation at “Logistikkens Dag”.

In his presentation, Kenneth Sandgaard will give examples of FREJA’s innovative solutions as well as the challenges and opportunities, which the digital transition in the logistics business is creating. Furthermore, the presentation will mention, which data sources FREJA observes, how the information is collected, how the information is processed and how the information is made available.

Sign up and participate free of charge in “Logistikkens Dag 2016” in Aalborg, where you get the chance to meet Kenneth Sandgaard from FREJA Consulting and to gain knowledge about the rapid technological development in the transport and logistics business. Find out more about the conference here: http://smartlog.nu/

If you have any questions to the above, please contact:

Kenneth Sandgaard
Head of Digital & Innovation
Direct: +45 96 70 53 60
Mobile: +45 52 34 53 60

With the receipt of the approval from The Danish Competition Authority, we are very pleased to inform that closing was accomplished on January 31st 2018 with effect of January 1st 2018

By uniting forces - and utilizing mutual qualifications and resources - we are convinced that we to an even larger extent have products, which will create value for our customers as well as for other business partners in the future FREJA Group.

With the acquisition of Transcargo - having a particularly strong brand within temperature controlled transportations and also being among the market leaders on the traffics between Denmark, the Baltic States, Central Europe and Greece - FREJA is one step closer to our goal of being a full service provider to the transport and logistics market.

The Danish companies are expected to merge during spring/beginning of the summer. More information will follow as soon as the practical matters have been sorted out.

Transcargo Poland will continue in the name Transcargo as a sister company to the other members of the Group.

Transcargo’s division in Brøndby will move to FREJA in Taastrup, just as certain traffics to/from Jutland will be united in Stilling respectively Padborg.

After the merger of the Danish units, the Transcargo office in Trelleborg will be integrated into FREJA Transport & Logistics AB and become the 5th FREJA location in Sweden. Further information will follow as soon as the final dates are known.

Together with our customers and business partners, we look forward to developing the possibilities, which we now have, to expand and develop the cooperation to our mutual benefits.

All former contact persons will be at your disposal if you have any further questions.

A Great Start to 2016 for FREJA

In FREJA we are already well under way with a new and exciting year. In this first newsletter in 2016 we would like to share some of the initiatives, which we have started in the beginning of the year.

The opening of our new office in China will undoubtedly contribute to an improvement and a further development of our Global Project and Air & Sea products. In the light of our good experiences during many years on Pharma logistics in Norway, we have great expectations to our new logistics services to the Pharma market in Denmark. Likewise, we expect much from our membership of System Alliance Europa (SAE), which now enables us to offer even better groupage solutions.

Finally, I hope that you will find the story about the changes in NSAB 2015 interesting and not least relevant.

All in all initiatives, which we expect will create better solutions and thereby increased value for you as customer and partner.

Enjoy the reading!

Best regards

Ulrik Rasmussen
Managing Director

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FREJA opening in China

It is crucial to FREJA to be able to support the increasing requests from customers on the global level. Therefore, the opening of FREJA CHINA in Shanghai is a strategically important decision to the FREJA Group.

Maintaining quality is the key factor. You have to keep to your agreements, be open, honest and constantly comply with your customers’ wishes. In order to fulfil these promises, it is necessary for FREJA to invest and to develop our business continuously – our customers grow and move and we move with them - being constantly in motion, everywhere in the world.

Mr. Leo Hu has many years of intensive and extensive project forwarding experience and he has been appointed General Manager of FREJA CHINA. As of 1 March, Mr. Leo Hu will be joined by Ms. Wang Jia as Project Manager and Ms. Bonnie Wu as Accounting Manager, both with extensive experience in the forwarding business.

FREJA CHINA (NVOCC Registered) will be handling operations on projects / heavy lift as well as standard freight forwarding services. FREJA CHINA will also support the FREJA Group on customer relations management as well as sales activities. The office is located strategically in the city of Shanghai with easy access and high convenience for visitors.

The FREJA CHINA office in Shanghai is in full operation as of 15 February 2016.*

For further information, please contact:

Jørgen J. Hansen
Group CEO
Direct: +45 9670 5101
Mobile: +45 4019 5288

Hongyi Niu
Global Project Director
Direct: +45 9670 5252
Mobile: +45 5234 5252

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NSAB 2015 – what is behind and what is new

In the beginning of November, the Nordic Association of Freight Forwarders announced a new set of general conditions – NSAB 2015.

Rightly, the latest issue should be named “The Freight Forwarders’ and their customers’ general conditions”. Actually, that is what it is – a set of rules, which has been developed and improved during the past 50 years by regular negotiations between the Nordic freight forwarders and a number of Nordic trade associations. This is rather unique on a global basis.

Compared to the predecessor from 1998, NSAB 2000, the authors have succeeded to maintain the structure and the basic and principal elements of the conditions. At the same time, they have been able to modernise and adjust the conditions, so NSAB 2015 fulfils its role as a supplement to the laws and conventions that regulate the various forms of transportation (CMR-law, air traffic and sea law, etc.)

The changes are rather modest, but include a number of very relevant clarifications of the forwarder’s as well as the customer’s responsibility and obligations. Among other issues, it includes the distribution of roles between the parties when loading or unloading; and the responsibility in connection with wrong labelling, wrong delivery as well as the new point – responsibility in connection with collection of goods. Other new points, which we have missed for a long time – regulations on electronic documents, confidentiality and information security.

The basic conditions regarding limitation of responsibility, notice of claim and time-bar as well as the forwarder’s responsibility as contract party and provider continues unchanged.

In FREJA we believe there is a good reason to congratulate the negotiators from both parties on a very successful result in their efforts to revise and renew the General Conditions of the Nordic Association of Freight Forwarders.

For further information, please contact:

Leif Pedersen
Claims Manager
Direct: +45 96 70 51 27
Mobile: +45 23 20 26 69

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New player in Pharma logistics services in Denmark

Did you know that FREJA has offered logistics services to the pharmaceutical industry in Norway since 2008? FREJA is responsible for storage and distribution of more than a third of all registered pharmaceutical products in Norway today.

And did you know that FREJA handles customs clearance of most of the pharmaceutical products which is imported to Norway from main producers? And that FREJA offers GDP transports between the Nordic countries and the Continent?

In December 2014 we decided that FREJA Denmark were to become a new neutral player in logistics services to the Pharma market in Denmark. We base this decision on good experiences acquire with customers in Norway through many years. In April 2015 FREJA invested in the qualifications to build up validated warehouses and systems to handle this, and in February 2016 FREJA in Denmark was licenced by the Danish Health and Medicines Authority to handle pharmaceutical products.

It has been a goal-oriented journey towards a market demanding neutral players. FREJA is now ready to welcome you in our new GDP facilities with approved validated processes and qualified employees trained in GDP.

Since our founding in 1985 we have in FREJA based our business on flexibility, commitment, presence, credibility and result orientation – on this foundation we also base our Healthcare & Pharma business in Denmark and Norway. FREJA is a flexible and customer oriented alternative to the other players on the market. We are humble in respect handling our customers’ products and we contribute to rethinking new solutions to the assignments given to us by our customers. Fundamentally, it all comes down to creating value for our customers.

You may read about the experiences some of our customers have had here. Talk to our customers about our capability or contact us to discuss the possibilities for a future cooperation in the Healthcare & Pharma area.

For further information, please contact us at healthcare.group@freja.com or by calling

Marina Steensen
Group Healthcare Logistics Director
Direct: +45 9670 5422
Mobile: +45 2070 0612

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FREJA member of European transport & logistics alliance

As of 1 January 2016, FREJA (Denmark, Norway and Sweden) is a full partner of the European groupage network: SYSTEM ALLIANCE EUROPE.

System Alliance Europe is a cooperation of leading, medium-sized freight forwarders. The European transportation and logistics network stands for ground-breaking and innovative competences in the logistics industry. The groupage freight alliance defines itself through intelligent processes, dependency and its level of performance.

Since its foundation in 2005, the cooperation has expanded consistently. Currently, the network consists of 61 highly efficient partners with 201 branches across 32 European countries.

The core competence of the cooperation is the shipping of groupage freight. The product portfolio of the partners offers - besides the groupage freight - comprehensive logistics solutions for all needs.

FREJA has offered a first class groupage service all over Europe in cooperation with the strongest and most reliable local partners over the years. The difference today is that with our System Alliance Europe membership we connect to the partners via a unique network with a pan-European area coverage and a second to none IT platform.

Let FREJA handle your groupage consignments to and from Europe and they will be in safe hands and delivered just in time.

For further information, please contact:

Jørn K. Jensen
Director European Network
Direct: +45 9670 5010
Mobile: +45 4019 1019

Fortunately, time does not stand still

In the 86,400 seconds, which are available to each of us every day, we try to utilize in serving our customers in the best possible way. We are already halfway through the second quarter of 2016 and you hereby receive the latest news from FREJA, as briefly outlined below.

Time is an important aspect as regards our newest product - FREJA Xpress and Courier service. The new solution meets the increasing requests from our customers to offer them express solutions, as transit time is crucial to timely delivery.

Our groupage cooperation with System Alliance Europe has provided FREJA with a distribution system in more than 30 countries with more than 200 cross-dock terminals. In 2016, System Alliance Europe expects to have more than four million consignments in the distribution system.

The project division in FREJA Denmark has recently managed a large project assignment with transport of heavy lift cargo from Finland via Holland to the Far East. An interesting case!

We hope that you will find the information about the changes in the EU customs code relevant. If you have any questions to this matter, please feel free to contact us in order to have a dialogue about your needs.

It is our aim to share relevant knowledge, which may have an influence on the cooperation with our customers. Therefore, we hope that you will find the newsletter informative and interesting. If you have comments or input in order for us to do it even better in the future, please let us hear from you via your contact person or directly to the undersigned.

Enjoy the reading!

Best regards

Ulrik Rasmussen
Managing Director
Direct: +45 9670 5330
Mobile: +45 5234 5330

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FREJA Xpress & Courier service

We want to be Best-in-Class towards our customers and partners. This requires us to deliver the best solution at the right time and in the right place.

Therefore, FREJA has spent the first quarter of 2016 to expand our existing portfolio in transport solutions. We are now able to offer a courier and parcel service to our customers in Denmark, the Nordic countries, Europe and worldwide.

Our new product offers an Economy and an Express service, which gives our customers and collaborates an even stronger foundation for servicing their own supply chain in all corners of the world.

The new courier and parcel service is built around strong partners which, among other features, gives us the possibility to offer track & trace on all transports as well as surveillance from our key account division of the customers’ express transports.

FREJA’s new product also includes an express service of temperature-regulated transports (1-4 pallets) to and from all of Europe. Not only does this support our courier and parcel service but also our pharma segment, which gives FREJA a unique platform for being your partner for even more solutions in Denmark, the Nordic countries, Europe and worldwide.

With the introduction of this new service, we will look forward to becoming an even stronger partner to our customers in Denmark as well as abroad.

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Goal achieved

Since January 2016, FREJA is official partner of the cargo network System Alliance Europe (SAE) with the three subsidiaries in Denmark, Norway and Sweden. The Scandinavians reinforce the network with a total of 10 branches. Thus, the network came to a total of 1,803 regular traffic lines in January.

The European groupage cooperation had set itself the goal to transport at least 3.9 million consignments in 2015. This goal was achieved – in total, 3,913,110 consignments were transported last year, representing nearly five percent increase over the previous year. The tonnage was 1,628 million tons.

"We strive every year for more volumes – it is great that our goal for 2015 has been achieved. Also in 2016, we aim to further increase consignment numbers. According to the strategy paper, 4.1 million consignments shall be transported. We are sure that we will reach this goal, since the collaboration quota among partners grows organically," says Uwe Meyer, managing director of System Alliance Europe.

Currently, the cooperation consists of 61 partners in 32 European countries with 201 branches.

Jørn K. Jensen
Director European Network
Direct: +45 9670 5010
Mobile: +45 4019 1019

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New Customs Code in the EU

Over the years, FREJA has built extensive experience in the field of customs clearance. We constantly try to expand our knowledge and qualifications in order to serve and advise our customers in the best way possible.

On 1 May 2016, the new EU Union Customs Code has replaced the previous code.

In the following we offer you an overview of the most important changes:

Temporary storage altered

Temporary storage has been altered from 14 days to 90 days. The change offers the possibility of storing goods in as much as 90 days. This means that certain companies may use temporary storage instead of bonded warehouse and thus avoid keeping count of customs.

Bonded warehouse type D emitted

Private bonded warehouse is no longer possible. The remaining types of bonded warehouse (A, B, C, E and F) will still be active.

Shared customs code for all EU-countries

This change will facilitate customs handling across all 28 EU-countries and offers the possibility of a central customs clearance, which will enable FREJA to operate in other EU-countries. The system is expected to be ready by 2020.

Back payment arrangements discontinued

On 1 May 2016 the back payment of processing and inward processing arrangements have been discontinue. From now on, the procedure “Suspension of processing and inward processing arrangements” must be used instead. Remember to apply for a license from the tax authorities.

Warrant for goods in bonded warehouse or temporary storage

When placing goods on bonded warehouse or temporary storage a warrant for duty / VAT must be set. As a rule, the warrant is one-to-one.

Binding information on tariffs and country of origin

The binding information has been altered from being valid for six years to being valid for only three years. Therefore, we recommend that you remember to renew the existing information.

The new Union Customs Code will gradually come into force until the end of 2020.

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Multi-stop heavy lift loading

Moving modules across the world

In the beginning of April, FREJA’s Project Group chartered a coaster to pick up 3 x 305 tons modules in Helsinki - each module measuring 1094 x 509 x 920 cm.

From Helsinki the coaster went on to load three more modules - each with a weight of 171 tons and measuring 634 x 634 x 498 cm - in another port before shipping all six modules to Rotterdam.

In Rotterdam, the pieces were re-loaded as loose cargo to a container vessel bound for the Far East. The re-loading was carried out as a ship-to-ship operation using an 1800 tons floating crane.

The cargo is currently on its way to the final destination, where it will arrive in the beginning of May.

The total weight and volume of the shipment: Six modules, 1430 tons, 2137 CBM.

For further information, please contact:

Casper Brodersen
Global Project Manager
Direct: +45 9670 5262
Mobile: +45 5234 5262

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Dear customer / business partner

Winter is just around the corner. In FREJA we may look back at a year 2017 as a year where we through new initiatives have come one step closer to our goal of being a full-service-provider.We have started up a seafreight department so that we are now full provider of all means of transportation and we have received our GMP permission in Taastrup allowing us to perform secondary repackaging and labelling of pharmaceuticals.

On group level we have strengthened the organization by employment of a new managing director and a new sales- and marketing director in our Swedish sister company and as a whole FREJA is well prepared to accept the assignments which our customers will offer to us in 2018.FREJAs founder Jørgen Hansen celebrated his 40 years anniversary in the transport business in August 2017 and FREJA as such turned 32 years in April 2017.

The holidays in connection with Christmas and New Year means that we will have to change the dates of departure on some destinations. That is also something to read about in one of the articles.On behalf of FREJA I wish you will enjoy reading this newsletter.

Ulrik Rasmussen
Managing Director
Direct: +45 9670 5330
Mobile: +45 5234 5330

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FREJA achieves GMP permission

In October, FREJA reached an important goal in our strategic focus on Pharma Logistics as we obtained our GMP (Good Manufacturing Practice) permit in Denmark. The permit allows FREJA to perform secondary repackaging and labelling of pharmaceuticals, as well as for pharmaceuticals for clinical trials.

Since we obtained our GDP (Good Distribution Practice) permit in the beginning of 2016 things have moved quickly - both in terms of attracting new customers and in terms of developing services together with our customers.

In FREJA we have worked determinedly to be able to offer also this service to customers in the Pharma segment and we are pleased that we are now able to offer repacking of pharmaceutical products. For example, this involves replacement of a patient information leaflet, labelling of a packaging, replacement of exterior packaging, inspection of special products, etc. Furthermore, FREJA offers to do shrink wrap in sales bundles in a GDP approved warehouse - the possibilities are many.

“With this service, FREJA has a more complete range of services to offer the market and it gives obvious advantages to our customers that we are able to offer all services under the same roof. It reduces production time and movement of goods; meaning a quicker availability of the reworked products,” says Marina Steensen, Group Healthcare Logistics Director in FREJA.

For further information about FREJA’s services in Pharma logistics, please contact Marina Steensen.

Marina Steensen
Group Healthcare Logistics Director
Direct: +45 9670 5422
Mobile: +45 2070 0612

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FREJA establishes sea freight department

Even more focus on sea- and airfreight creates new possibilities for FREJA’s customers

In FREJA Transport & Logistics A/S we experience that our customers to a larger extend would require assistance in regards to consignments moving by sea- or airfreight. Previously this year we started up an airfreight division and time has now come to start up a sea freight division as well.

To be responsible for this area, we have employed Martin Kring as Ocean Freight Manager by 1st November 2017. Martin has been working with sea freight for the past 15 years and therefore brings with him a large experience in this area.

The employment of Martin Kring supports FREJA’s ambition of being a full service provider with the possibility of offering our customers all sorts of transport and logistics solutions they may need. In close cooperation with our Global Forwarding group Martin will be responsible for the development of FREJA’s services within overseas and third party consignments.

If you need assistance with your sea- or airfreight consignments please contact our qualified team.

Torben Stenshøj
Airfreight Manager
Direct: +45 9670 5250
Mobile: +45 5234 5250