Dear customer / business partner

I hope you have enjoyed the summer together with your family and that you have gathered inspiration for the rest of the year.

We are already well under way after the summer holidays and daily we observe how the activity level increases. We are grateful for the trust placed in us by our customers and business partners. This is our drive, and we do our outmost every day to fulfil your expectations on FREJA.

In the following you can read, how we in FREJA to an even greater extend will be able to help our customers create value in their Supply Chain in the future. Struers A/S explain why they chose FREJA as their partner and elaborate on their expectations on the collaboration. We present a short update as regards our increased focus on the Baltic States and finally, we tell you the story why FREJA participates in the largest sporting event in Northern Jutland.

We wish you a great autumn. Enjoy the reading.

Ulrik Rasmussen
Managing Director
Direct: +45 9670 5330
Mobile: +45 5234 5330

---

FREJA Consulting – enhancing your business

FREJA invests in customers’ supply chain challenges and contributes to optimisation by balancing the operational resources and market demand

It is with great pleasure that we introduce this new service to our Danish customers as an add-on service to our existing transport and logistics solutions. FREJA Consulting will assist in solving some of the process related challenges, which our customers experience in operations and supply chain management.

Connecting logistics and engineering
To be responsible for the new service from FREJA, we have engaged Kenneth Sandgaard as Business Development Manager. Kenneth holds a Master’s degree of Industrial Engineering from the University in Aalborg, Denmark. Concurrently with the studies, he has worked as a process consultant in his own company and gathered experience from the transport and logistics business e.g. from employments at Alpi Danmark and Shipco Transport.

In the past year, Kenneth also has studied at the UC Berkeley University in California as well as worked for a period in Silicon Valley. With this background, Kenneth holds the ideal combination of competences in order for the FREJA Team to provide an optimum value-adding counselling.

Closer collaboration paves the way for development
With this new investment, FREJA aims to further-develop and extend the collaboration with our existing customers. At the same time, the service is part of the package when we commence discussion with new customers. It is highly important to us that FREJA Consulting contributes with growth and profitability to the customer’s business in order to increase value in their partnership with FREJA.

We hope that our present and future customers will welcome this new initiative and let us challenge your existing Supply Chain solutions.

If you have any questions to the above, please contact:

Kenneth Sandgaard
Head of Digital & Innovation
Direct: +45 96 70 53 60
Mobile: +45 52 34 53 60

---

New partnership between Struers and FREJA

Starting from September 2016 and two years ahead FREJA will handle all import and export shipments for Struers A/S with option to one more year.

Founded in 1875, Struers A/S is one of the world's leading manufacturer of equipment, consumables and services for materialographic surface preparation and analysis of solid materials. The core business is developing, manufacturing and delivering materialographic preparation solutions. Struers A/S holds a market share of more than 40 % worldwide and is a first-grade example of Danish innovation, entrepreneurship and quality.

During the spring of 2016, Struers A/S was searching for a partner to handle their road transportation in all of Europe and the Nordic countries, import and export, cross trade in Europe and national distribution. Their shipments consist primarily of groupage, which is fully aligned with FREJA’s strategy and ambitions for growth in this business area.

Thorough preparation created the basis for partnership

FREJA and Struers A/S have not collaborated previously but the companies have been in an ongoing dialogue. As the dialogue about a future collaboration became realistic, it was time to establish and test a more solid knowledge of each other’s companies. No stones were left unturned and today we have a thoroughly prepared foundation for the future partnership.

Karsten Kjeldsen, Order Desk and Shipping Manager at Struers A/S, states that previously he perceived FREJA as only being able to cover the Nordic countries. However, FREJA was given the opportunity to prove our capabilities to handle the entire European continent in a thoroughly prepared quotation, which met all requirements for transit times, Track & Trace and lane frequencies. On certain critical destinations, the quotation even offered substantially better transit times than expected.

“I anticipate the collaboration to run smoothly and FREJA to be a professional partner, meeting our expectations, Karsten Kjeldsen concludes.

---

Strong presence in the Baltic States

Did you know that FREJA has daily lanes to and from the Baltic States and a dedicated team to guide you every step of the way?

During 2016 FREJA has expanded the lanes to and from the Baltic States and we can now offer our customers daily lanes to and from Estonia, Latvia and Lithuania.

Flexible Solutions

Through flexible and customer-oriented solutions, FREJA and our competent partner in the Baltic States, Itella, have established a strong connection between the Baltic States and Denmark. The organisations in both Denmark and the Baltic States can take on all transport challenges and we are excited about the future partnerships with our existing and new customers in this area. 

Team up with profound market competences

To ensure that FREJA is close with our customers and fully understand their challenges, we have engaged employees with thorough market insight to take care of this business area, in both our offices in Copenhagen and Aarhus. No challenge is too small or too big for FREJA. 

If you are interested in more information about our services and solutions in the Baltic States, please contact our team – we are dedicated to find the best solutions to your transport challenges.

---

FREJA part of largest sporting event in North-ern Jutland

Made in Denmark – World Class golf – includes Denmark in the international golf community. In FREJA we are proud to be one of the main sponsors once again.

Again this year, FREJA plays an active part in the European Tour tournament, which is one of the largest sporting events in Denmark. The organiser expects more than 80,000 spectators during the four days of tournament. It is the third year in a row that FREJA is part of the largest sporting event in Northern Jutland. An event, which is a unique experience in itself and therefore attracts some of the world’s best golf players - fully in line with FREJA’s values.

Close to the roots and close to the business life

In FREJA we are pleased to be part of attracting some of the world’s best golf players to Denmark, especially Northern Jutland. A region, with which FREJA has a close commercial interaction and to which FREJA’s founder and Group CEO Jørgen Hansen is closely connected, being raised in Gundersted – very close to the area where the golf tournament takes place.

We hope that this great event will be a success again this year and attract even more attention to Denmark. At the same time, we look forward to spending four pleasant days together with customers, colleagues, business associates and the many fantastic spectators:

https://youtu.be/kFrS9ptjKlY

If you have any questions to the above, please contact:

Jørgen J. Hansen
Group CEO
Direct: +45 9670 5101
Mobile: +45 4019 5288

Ulrik Rasmussen
Managing Director
Direct: +45 9670 5330
Mobile: +45 5234 5330

https://youtu.be/2Ije_1vym58

Dear customer / business partner

Time does not stand still. We are approaching the end of the year and a new year will soon begin with all the opportunities, it can offer.

In 2016, FREJA has invested in additional skills for our organisation, primarily in order for you to get an optimum service and assistance in your daily work and to ensure the best quality in our solutions for you.

FREJA Denmark has signed the first warehouse agreements with Pharma customers for our Copenhagen Pharma facilities and we see an increased interest in this new product. Our Global Project Division has experienced growth and the interest for our Project solutions is continuously increasing. Furthermore, we have extended our Road Division.

In the following you can read, how FREJA to an even greater extend can be of assistance and help you increase the value creation in the entire Supply Chain. Our new customer Scandi-Roc explain, why FREJA was chosen as sole supplier and partner and elaborate on their expectations to our partnership.

All of us in FREJA want to thank you for your trust in us in 2016, which makes us both proud and humble. We will work dedicated to improve our quality and services so that we can continue to create value for you and your customers in the future.

Enjoy the reading.

Best wishes

Ulrik Rasmussen
Managing Director
Direct: +45 9670 5330
Mobile: +45 5234 5330

---

Scandi-Roc chooses FREJA as sole supplier

As of 1 January 2017, Scandi-Roc in Esbjerg will use FREJA Transport & Logistics as sole supplier for their total transportation activities.

This is a natural step forward in a long-lasting cooperation on the international road transport. The new agreement means that FREJA will handle Scandi-Roc’s national transports with day-to-day deliveries all over Denmark and import of container commodities from the rest of the world.

Scandi-Roc is a well-reputed Danish company, which has achieved a strong profile by focusing on niche products in concrete and natural stone, especially for the European swimming pool market. In recent years, Scandi-Roc has experienced a dynamic growth with focus on developing the product range and increasing export activities, today counting 20 European countries.

Good service and One-Stop Shopping behind the decision

For years, FREJA has managed the export for Scandi-Roc, primarily consisting of part load pallets to the European market. With the new task of import and export activities to 20 European countries, FREJA needs to have a strong partner network. This has been a main reason to the success of the cooperation in the past years.

Behind the decision to choose FREJA for the national transport activities and the import of commodities lies a wish to optimise the internal processes in Scandi-Roc and to do One-Stop Shopping, enabling Scandi-Roc to focus primarily on developing the core business.

”We have been searching for a supplier to cover our total transportation needs since we use our transport system as an active sales parameter towards the market. Our strategy, which is based on Direct End-User Delivery to the entire European market, has made it difficult to find a sole supplier, who was able to deliver a complete and satisfying product”, says Thomas Jacobsen, owner of Scandi-Roc.

”After FREJA established an office in China in the spring of 2016, it made good sense to start the negotiations for an agreement to cover our entire transportation needs. We see FREJA as a dynamic company with excellent service, IT systems and customised solutions”, Thomas Jacobsen concludes.

In FREJA, we are proud of and humble towards the trust from Scandi-Roc and we are looking forward to the extended future cooperation.

If you have any questions to the above, please contact:

Kenneth Christensen
Senior Account Manager
Direct: +45 9670 5031
Mobile: +45 5234 5031

---

FREJA Consulting – enhancing your business

FREJA invests in customers’ supply chain challenges and contributes to optimisation by balancing the operational resources and market demands

FREJA Consulting adds value to the process related challenges, which our customers experience in their daily operations. The consultants are able to identify the potential for improvements in the supply chain, focusing on cost efficiency and profitability. The potential is identified through setup and constellation of facilities, make-or-buy decisions, processing technologies and organisational adjustments.

FREJA Consulting has been involved in specific cases regarding warehouse placement, distribution centre placement, mathematical calculations of logistical models, calculations of logistical flow of goods and consolidation across time, destinations and volume.

The organisational development is analysed compared to outsourcing of the freight forwarding and customer service roles, e.g. logistical roles, which are related to warehouse, administration, coordination and information flows.

FREJA Consulting offers optimisation consisting of synergy effects, where the customer will experience increased value creation and a higher utilisation of resources.

The Consulting service provides a strong network with the consultancy business, research centres in Denmark and abroad, digital strategies and 4PL facilitation with focus on overview, coordination and a collected entrance to the customers supply chain.

Closer collaboration paves the way for development

With this new investment, FREJA aims to further-develop and extend the collaboration with our existing customers. At the same time, the service is part of the package when we commence discussion with new customers. It is highly important to us that FREJA Consulting contributes with growth and profitability to the customer’s business in order to increase value in their partnership with FREJA.

We hope that our present and future customers will welcome this new initiative and let us challenge your existing Supply Chain solutions.

If you have any questions to the above, please contact:

Kenneth Sandgaard
Head of Digital & Innovation
Direct: +45 96 70 53 60
Mobile: +45 52 34 53 60

---

Strong clearance skills simplify and streamline the costumer’s working day

The rapid development in our customer’s demands for clearance solutions has initiated new investments in FREJA’s customs clearance departments in Denmark and Norway.

On this basis, FREJA can offer our customers flexible and efficient solutions based on strong skills within clearance. An area, which can be both complex and difficult for our customers to handle in their daily work.

Recently, a FREJA customer experienced that one of their vehicles stranded at the border to Norway. Within half an hour, FREJA had contacted the clearance authorities at the border and issued the necessary documents to allow temporary import. The customer avoided paying customs and taxes and arrived at the destination on  time, without any extra costs.

”To let FREJA manage the clearance makes us more efficient. All requests are handled professionally and the people in FREJA are committed and helpful”, states Hanne Brix Johansen, Administration Manager at Stenger & Ibsen Construction.

In FREJA Denmark the customs clearance department handles all round clearance assignments. In FREJA Norway, our customs clearance personnel is also specialised in clearance of food and pharmaceuticals. Thus, FREJA offers a wide range of clearance competences.

Our flexible clearance personnel with approx. 20 dedicated experts are at our customer’s disposal every day. They offer guidance in regards to the new clearance regulations and optimisation of the customer’s processes as well as finding solutions to minimise costs related to the clearance assignments.

---

Digital transition in the logistics business – and in FREJA

Since the transport and logistics business is undergoing rapid changes driven by the increased technological opportunities and  customer demands in a highly competitive market, SmartLog invites you to ”Logistikkens Dag 2016”, a one-day conference with focus on the development in the business.

SmartLog is the leading network in Denmark within smart and intelligent logistics solutions - a forum for knowledge sharing and knowledge exchange among companies and institutions in Northern Jutland.

FREJA Transport & Logistics is already investing in the development by establishing research projects, which enable data-driven decisions based on knowledge. On this basis, Kenneth Sandgaard, Business Development Manager at FREJA, has been invited to give a presentation at “Logistikkens Dag”.

In his presentation, Kenneth Sandgaard will give examples of FREJA’s innovative solutions as well as the challenges and opportunities, which the digital transition in the logistics business is creating. Furthermore, the presentation will mention, which data sources FREJA observes, how the information is collected, how the information is processed and how the information is made available.

Sign up and participate free of charge in “Logistikkens Dag 2016” in Aalborg, where you get the chance to meet Kenneth Sandgaard from FREJA Consulting and to gain knowledge about the rapid technological development in the transport and logistics business. Find out more about the conference here: http://smartlog.nu/

If you have any questions to the above, please contact:

Kenneth Sandgaard
Head of Digital & Innovation
Direct: +45 96 70 53 60
Mobile: +45 52 34 53 60

With the receipt of the approval from The Danish Competition Authority, we are very pleased to inform that closing was accomplished on January 31st 2018 with effect of January 1st 2018

By uniting forces - and utilizing mutual qualifications and resources - we are convinced that we to an even larger extent have products, which will create value for our customers as well as for other business partners in the future FREJA Group.

With the acquisition of Transcargo - having a particularly strong brand within temperature controlled transportations and also being among the market leaders on the traffics between Denmark, the Baltic States, Central Europe and Greece - FREJA is one step closer to our goal of being a full service provider to the transport and logistics market.

The Danish companies are expected to merge during spring/beginning of the summer. More information will follow as soon as the practical matters have been sorted out.

Transcargo Poland will continue in the name Transcargo as a sister company to the other members of the Group.

Transcargo’s division in Brøndby will move to FREJA in Taastrup, just as certain traffics to/from Jutland will be united in Stilling respectively Padborg.

After the merger of the Danish units, the Transcargo office in Trelleborg will be integrated into FREJA Transport & Logistics AB and become the 5th FREJA location in Sweden. Further information will follow as soon as the final dates are known.

Together with our customers and business partners, we look forward to developing the possibilities, which we now have, to expand and develop the cooperation to our mutual benefits.

All former contact persons will be at your disposal if you have any further questions.

A Great Start to 2016 for FREJA

In FREJA we are already well under way with a new and exciting year. In this first newsletter in 2016 we would like to share some of the initiatives, which we have started in the beginning of the year.

The opening of our new office in China will undoubtedly contribute to an improvement and a further development of our Global Project and Air & Sea products. In the light of our good experiences during many years on Pharma logistics in Norway, we have great expectations to our new logistics services to the Pharma market in Denmark. Likewise, we expect much from our membership of System Alliance Europa (SAE), which now enables us to offer even better groupage solutions.

Finally, I hope that you will find the story about the changes in NSAB 2015 interesting and not least relevant.

All in all initiatives, which we expect will create better solutions and thereby increased value for you as customer and partner.

Enjoy the reading!

Best regards

Ulrik Rasmussen
Managing Director

---

FREJA opening in China

It is crucial to FREJA to be able to support the increasing requests from customers on the global level. Therefore, the opening of FREJA CHINA in Shanghai is a strategically important decision to the FREJA Group.

Maintaining quality is the key factor. You have to keep to your agreements, be open, honest and constantly comply with your customers’ wishes. In order to fulfil these promises, it is necessary for FREJA to invest and to develop our business continuously – our customers grow and move and we move with them - being constantly in motion, everywhere in the world.

Mr. Leo Hu has many years of intensive and extensive project forwarding experience and he has been appointed General Manager of FREJA CHINA. As of 1 March, Mr. Leo Hu will be joined by Ms. Wang Jia as Project Manager and Ms. Bonnie Wu as Accounting Manager, both with extensive experience in the forwarding business.

FREJA CHINA (NVOCC Registered) will be handling operations on projects / heavy lift as well as standard freight forwarding services. FREJA CHINA will also support the FREJA Group on customer relations management as well as sales activities. The office is located strategically in the city of Shanghai with easy access and high convenience for visitors.

The FREJA CHINA office in Shanghai is in full operation as of 15 February 2016.*

For further information, please contact:

Jørgen J. Hansen
Group CEO
Direct: +45 9670 5101
Mobile: +45 4019 5288

Hongyi Niu
Global Project Director
Direct: +45 9670 5252
Mobile: +45 5234 5252

---

NSAB 2015 – what is behind and what is new

In the beginning of November, the Nordic Association of Freight Forwarders announced a new set of general conditions – NSAB 2015.

Rightly, the latest issue should be named “The Freight Forwarders’ and their customers’ general conditions”. Actually, that is what it is – a set of rules, which has been developed and improved during the past 50 years by regular negotiations between the Nordic freight forwarders and a number of Nordic trade associations. This is rather unique on a global basis.

Compared to the predecessor from 1998, NSAB 2000, the authors have succeeded to maintain the structure and the basic and principal elements of the conditions. At the same time, they have been able to modernise and adjust the conditions, so NSAB 2015 fulfils its role as a supplement to the laws and conventions that regulate the various forms of transportation (CMR-law, air traffic and sea law, etc.)

The changes are rather modest, but include a number of very relevant clarifications of the forwarder’s as well as the customer’s responsibility and obligations. Among other issues, it includes the distribution of roles between the parties when loading or unloading; and the responsibility in connection with wrong labelling, wrong delivery as well as the new point – responsibility in connection with collection of goods. Other new points, which we have missed for a long time – regulations on electronic documents, confidentiality and information security.

The basic conditions regarding limitation of responsibility, notice of claim and time-bar as well as the forwarder’s responsibility as contract party and provider continues unchanged.

In FREJA we believe there is a good reason to congratulate the negotiators from both parties on a very successful result in their efforts to revise and renew the General Conditions of the Nordic Association of Freight Forwarders.

For further information, please contact:

Leif Pedersen
Claims Manager
Direct: +45 96 70 51 27
Mobile: +45 23 20 26 69

---

New player in Pharma logistics services in Denmark

Did you know that FREJA has offered logistics services to the pharmaceutical industry in Norway since 2008? FREJA is responsible for storage and distribution of more than a third of all registered pharmaceutical products in Norway today.

And did you know that FREJA handles customs clearance of most of the pharmaceutical products which is imported to Norway from main producers? And that FREJA offers GDP transports between the Nordic countries and the Continent?

In December 2014 we decided that FREJA Denmark were to become a new neutral player in logistics services to the Pharma market in Denmark. We base this decision on good experiences acquire with customers in Norway through many years. In April 2015 FREJA invested in the qualifications to build up validated warehouses and systems to handle this, and in February 2016 FREJA in Denmark was licenced by the Danish Health and Medicines Authority to handle pharmaceutical products.

It has been a goal-oriented journey towards a market demanding neutral players. FREJA is now ready to welcome you in our new GDP facilities with approved validated processes and qualified employees trained in GDP.

Since our founding in 1985 we have in FREJA based our business on flexibility, commitment, presence, credibility and result orientation – on this foundation we also base our Healthcare & Pharma business in Denmark and Norway. FREJA is a flexible and customer oriented alternative to the other players on the market. We are humble in respect handling our customers’ products and we contribute to rethinking new solutions to the assignments given to us by our customers. Fundamentally, it all comes down to creating value for our customers.

You may read about the experiences some of our customers have had here. Talk to our customers about our capability or contact us to discuss the possibilities for a future cooperation in the Healthcare & Pharma area.

For further information, please contact us at healthcare.group@freja.com or by calling

Marina Steensen
Group Healthcare Logistics Director
Direct: +45 9670 5422
Mobile: +45 2070 0612

---

FREJA member of European transport & logistics alliance

As of 1 January 2016, FREJA (Denmark, Norway and Sweden) is a full partner of the European groupage network: SYSTEM ALLIANCE EUROPE.

System Alliance Europe is a cooperation of leading, medium-sized freight forwarders. The European transportation and logistics network stands for ground-breaking and innovative competences in the logistics industry. The groupage freight alliance defines itself through intelligent processes, dependency and its level of performance.

Since its foundation in 2005, the cooperation has expanded consistently. Currently, the network consists of 61 highly efficient partners with 201 branches across 32 European countries.

The core competence of the cooperation is the shipping of groupage freight. The product portfolio of the partners offers - besides the groupage freight - comprehensive logistics solutions for all needs.

FREJA has offered a first class groupage service all over Europe in cooperation with the strongest and most reliable local partners over the years. The difference today is that with our System Alliance Europe membership we connect to the partners via a unique network with a pan-European area coverage and a second to none IT platform.

Let FREJA handle your groupage consignments to and from Europe and they will be in safe hands and delivered just in time.

For further information, please contact:

Jørn K. Jensen
Director European Network
Direct: +45 9670 5010
Mobile: +45 4019 1019